All iUniverse packages include one-on-one author support. With our normal process, you will be assisted by author support representatives who specialize in each phase of production. During the publishing process, you will be assisted by a Check-in Coordinator who will assist you in getting your materials finalized and ready for publishing. If your book needs editorial work, you will be assisted by a member of our editorial team. If you need illustrations completed for your book, you will work with someone from our design department. Your point of contact will change as your book moves through different stages of the publishing process.