Adjuster Stories

My Wild Ride Adjusting Insurance Claims

by Jonathan L. Scott



Book Details

Language : English
Publication Date : 11/11/2013

Format : Softcover
Dimensions : 6x9
Page Count : 262
ISBN : 9781491713259
Format : Hardcover
Dimensions : 6x9
Page Count : 262
ISBN : 9781491713273
Format : E-Book
Dimensions : N/A
Page Count : 262
ISBN : 9781491713266

About the Book

Insurance adjusters meet clients on the worst days of their lives, and they must be diplomatic, tactful, and ethical. The job is not only about returning phone calls and doing paperwork. Whether the case involves cargo damage, residential and business property damage, fire, fraud, burglary, or arson, it’s the job of the adjuster to get to the bottom of things.

Author Jonathan L. Scott has spent more than thirty years as an adjuster. In a series of short stories, loosely based on actual insurance claims, he recalls navigating the human dimension of balancing a client’s circumstances with policy requirements and the law—and it’s never easy.

All adjusters investigate, evaluate, and settle claims, but the best ones are worth their weight in gold several times over. The bad ones, however, can cause huge problems for the public and their employers. If you’ve ever been curious about the work of an insurance adjuster, read on and find out how each claim becomes its own little adventure.

About the Author

Jonathan L. Scott worked in retail management before becoming an insurance adjuster. He has worked for more than thirty years in the field, passing through every level of handling insurance claims and working his way up to national claim manager. He has inspected more than 15,000 claims and supervised thousands more. He is currently supervising 2017 Hurricane claims from Texas, Florida and Mississippi.