Emotional Intelligence
For the Authentic and Diverse Workplace
by
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The level of your emotional intelligence or authentic power determines the quality of your interactions and relationships (social intelligence) capacity for collaboration, and success in life and at work. Systemic power (also called authentic power) defined by authentic relationships is generated by emotionally intelligent, authentic, and interdependent individuals who live, learn, and work in the same organization and community. Many of us seek to embody and practice these virtues and disciplines and, with the help of this book and personal development programs, may develop the emotional intelligence essential to building authentic relationships across differences, which are critical to collaboration.
You can’t be authentic with others if you are not first authentic with yourself. The ability to embody the core emotional disciplines of authenticity is the result of your capacity to be unconditionally trusting, respectful, fair, truthful, honest, open, caring, and forgiving with yourself. That is why the transformative process involved in developing basic emotional intelligence is called self-mastery. Self-mastery is crucial, no matter what position you occupy in your organization.
The emotional brain learns from repetition: practice/learn, practice/learn, practice/ learn. As you proceed through this book, take one discipline or related behavior at a time and practice/learn.
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About the Book
Emotional Intelligence provides practical advice and strategies for improving emotional and social intelligence quotients by embodying the disciplines of personal authenticity: unconditional trust, respect, truth, honesty, fairness, care, openness, and forgiveness. Understanding the emotional effects of blame and the importance of personal accountability will lead to learning and professional success.
Personal and professional success in a diverse organization depends on the ability to understand, master, and express emotions—that is, self-mastery—and to perceive and respond to the emotions of the people with whom we live, learn, and work—that is, empathy. These two faculties represent our emotional intelligence, the capacity that determines our actions, personal patterns of interactions, and the pattern and quality of all relationships. It is, therefore, essential to establishing success in the diverse workplace.
Fundamentally, a community is a system of relationships between people with common interests. Focusing on commonality raises the priority of appreciating and understanding differences, and this priority comes from within a community rather than being imposed on it from outside. Thus, we must move beyond diversity and differences to commonalities as the foundation for building effective organizations and communities.
Learn to refocus your organization on commonalities, develop effective strategies for personal accountability, and aim for success with Emotional Intelligence.
About the Author
DENYS SANTOS BLELL is Executive Vice Chancellor for Human and Organizational Development at Dallas County Community College District. He is also the author of many articles, monographs, and lead author of No Place to Hide in America (2005). He currently lives with his family in Dallas, Texas.