Certified Behavior Safety Specialist

BEHAVIOR SAFETY SPECIALIST Definition: The Behavior Safety Specialist is an individual who successfully passes a certification examination. He or she can complete a 5-day training course to prepare for the examination. The training course contains information and techniques related to Behavior Based Safety, including a behavior safety process, measurable mental skills, tools and techniques for designing, implementing, and evaluating Behavior Safety programs. Behavior Safety Specialists are able to present programs that are compatible with employee needs and values, increase safety compliant behaviors, and reduce conditions encouraging human errors. They possess the skills and abilities to assess program results and determine success indicators. Purpose: Behavior Safety Specialists will be trained to design behavior safety programs aimed at teaching mental skills that: • Raise awareness. • Improve communication between and among employees. • Increase cooperation and teamwork. • Identify techniques for improving personal work behaviors. • Reduce human errors. • Improve human performance factors for observation and feedback. • Increase professional and personal responsibility. • Focus on “active participation” as a way of increasing commitment to safety performance. Behavior Based Safety and Setting the Example: Safety is acknowledged as a priority for employers. It becomes highly charged when human errors create debilitating injuries for employees, production and monetary losses, increased insurance costs, reprimands, and/or fines from regulatory agencies. Safety training traditionally centers on execution of task skills related to safety rules, regulations, policies, and procedures. Can supplementing this traditionally based training make a difference for employers and employees? Behavior management systems that teach measurable work behavior skills can build self-directed employee cultures to reduce human errors. The Behavior Safety Specialist training is a step toward encouraging and developing behavior management systems for industry. This course is designed to train Behavior Safety Specialists to develop and coordinate behavior based safety programs. Self Coaching is a process that provides human error reduction activities, measurable behavior skills, and user friendly involvement opportunities. The Self Coaching process will provide the foundation for this course, and works because it: •presents six measurable behavior skills for participants to manage themselves and the conditions they face. •places full responsibility on participants for their behaviors-- thoughts, choices, and actions. •focuses success on participation and involvement. Using Self Coaching Skills helps individuals take control by: •managing their behaviors, reducing resistance, and focusing on what can be done, instead of complaining about what can’t be done •placing accountability on the basic belief that a person is responsible for his/her thoughts, actions, and behaviors, not the conditions -- those things happening in his/her environment. •presenting Self Coaching skills that are specific, measurable, action-oriented, realistic, and situation related. •identifying how people think or react, tracking what they do, and assisting with problem solving activities. •providing a total process—all employee levels become involved and are taught the skills: upper management, managers, middle managers, supervisors, craft employees, and support personnel. •providing a basic communication platform for increasing cooperation and teamwork. •teaching participants how individual contributions make a difference in day-to-day operations of the facility. •establishing proactive measurement and benchmarking for critical concerns and issues--implementing programs where and when they are needed; providing measurable data for critical decision-making; and reaching consensus through conflict management. Training Objectives and Success Indicators: •To present work behaviors and coping strategies for improving human performance factors in the work setting. •To teach Self Coaching Skills to improve human performance. •To identify strengths and limitations through personal assessments. •To raise awareness levels, improve communication, and increase cooperation through measurable activities. •To provide job performance and safety behavior techniques that can be documented. •To learn techniques for measuring and recording human error occurrences/reduction. •To practice and evaluate behavior safety presentation