The SOLVE Communication Method™:

Working Out of the Bamboo Box With Asian Pacific Americans and African, European, Hispanic, and Native Americans

by Dr. Joanne Yamauchi with Claire L. Tse



Book Details

Language : English
Publication Date : 4/7/2009

Format : Softcover
Dimensions : 6x9
Page Count : 236
ISBN : 9780595428427

About the Book

  • The first handbook of a reality-based, values-communication style approach to solve communication issues among culturally diverse co-workers
  • Introduction of The SOLVE Communication Method™—a proven method of matching values and communication to reach your colleagues, managers, and clients
  • Insights from American organizational experts of African /Black, Asian Pacific, European, Hispanic/Latino, and Native American/Alaskan Native heritages
  • Hundreds of practical tips to prevent and treat communication breakdowns based on real-life examples

About the Author

Dr. Joanne S. Yamauchi is Professor Emerita in the School of Communication at American University in Washington, D.C. She is the creator of The SOLVE Communication Method™ -- a values and communication style approach to effective organizational communication, based on thirty-seven years of her experience facilitating seminars for US government departments and corporations, non-profit organizations, and universities. Claire L. Tse, a master facilitator focusing on diversity and leadership skills. Her twenty-eight years of corporate experience to provide training to clients at Fortune 500 corporations and federal government agencies, as well as non-profit organizations nationwide.