Remember What Your MAMAs Taught You
A unique way of looking at Customer Service
by
Book Details
About the Book
Remember What Your MAMAs Taught You provides a unique way of looking at customer service.
Author Brenda Hill brings over 20 years of experience providing quality customer service to many customers. Remember What Your MAMAs Taught You provides valuable information in a humorous, easy to understand format that helps you to:
remember what you've already been taught many years ago by one of your greatest teachers, your MAMAs,
see how negative perceptions about customer service has affected your treatment of others,
dissolve negative perceptions about customer service,
understand the true meaning of customer service
If you want to discover the key to delivering extraordinary customer service consistently and effortlessly, Remember What Your MAMAs Taught You is definitely the resource you need.
About the Author
Brenda Hill is a MAMA in Maryland with 20 years? quality customer service experience, real estate agent, certified professional in Human Resources, and President/Owner of DAP Network and Consulting Services. Her love of writing and wanting to make a difference encouraged her to write Remember What Your MAMAs Taught You.