The Gallagher Way

About the Book

Arthur J. Gallagher & Co. has grown from one man in 1927 to one of the largest insurance brokers in the world with over 8,000 employees.

"This is a book about a business and a family that, by its example, defines integrity. It is a testament to the fact that business success comes from hardworking, honorable people who care about their clients."
Jack Greenberg, Former CEO & Chairman, McDonalds Corporation

"Many more decades of the century lie ahead. What makes Arthur J. Gallagher & Co. is its culture and its leadership pipeline. These are ingredients of longevity for a successful corporation."
Ram Charan, World-Renowned Business Consultant, Author, Speaker and Teacher

"I strongly believe that trust and a passionate belief in duty to the client should be the basis of our business. It's good to see The Gallagher Way continuing to show an outstanding example to the industry."
Sir David Rowland, Former Chairman, Lloyd's of London

"Arthur J. Gallagher & Co. has established itself as a shining example of how insurance and risk management organizations should function."
Lawrence Brandon, President Emeritus & Past Chairman, American Institute for CPCU, Insurance Institute of America

"This book is a 'must read' for anyone in business who truly values the individual, whether a client or an employee. The Gallagher Way has stood the test of time."
James J. O'Connor, Former CEO, Commonwealth Edison

Platinum 400 Best Big Companies in America
Forbes Magazine, 2004 & 2005

About the Author

Alison Kittrell has been a working journalist for almost 30 years. She began in daily newspapers, and in 1981, as copy desk chief at The Kansas City Times, she handled the paper's Pulitzer prize-winning coverage of the collapse of the skywalks at the Hyatt Regency hotel. In 1984, she began to focus on business journalism, taking a job as copy editor for Business Insurance magazine. In 1988, she co-founded Gaynor Communications, which specializes in a variety of written communications for the business world. She lives with her husband and three children in Skokie, Illinois.