The Art of Majoring in Minor Things

About the Book

Today’s leader is being challenged more than ever. “Do it because I said so” is not effective, and the importance of treating employees as our customers is key to success. Effective leaders need to encourage their workers to share their thinking, even to be free to assertively disagree. Horizontal communications make it possible for leaders and subordinates to avoid roadblocks in their relationships. Team building is more than a nice phrase; it is essential to make the staff more efficient. It encourages everyone to put aside personal interest for the good of the team. It gives priority to values, integrity, and honesty as a way of life in the work environment. It recognizes the importance of making a life to effectively make a living. Remember, “we’re not what we think we are, but what we think, we are.” Horizontal leadership is a win-win for both sides.

About the Author

Julian (Jules) J Ciotta is President of Mo/Com Associates, an Atlanta based human relations, consulting and training firm. For the past several decades, he has specialized in motivation, communication skills, psychological assessments and team building. He uses the hands-on approach to learning. His dynamic, shirtsleeve style provides an enthusiastic, supportive climate where ideas are sparked, confidence is awakened and positive thinking becomes the focus.