Intellectual Property Rights Issues in Master Service Agreements of Software Companies and Implications for Contract Breaches

About the Book

A Master Service Agreement (MSA) is a contractual document that specifies performance objectives and outlines the responsibilities of both parties in the agreement. It also lists the current and prospective services to which the agreement applies. A statement of work (SOW) is a formal document that captures and defines the work activities, deliverables, and timeline a vendor must execute in performance of specified work for a client.

The present study attempted to ascertain the factors in developing MSAs and SOWs and various best practices for alternate dispute resolutions available for offshore software managers. The study adds to the body of knowledge in the areas of Software Intellectual Property Rights, Alignment of MSAs and SOWs, ADR Mechanism for Contractual Breaches, Best Practices in Information Technology, Offshore Management, and Organizational Behavior.

About the Author

A passionate educator, mentor to many, and scholar practitioner, Dr. Raghu Korrapati has almost 30 years of rich and varied business expertise and has served in key management roles in India and the USA. He is distinguished by his enthusiasm for teaching, vast learning, and bringing unbridled enthusiasm to all of his engagements.In addition to being an active participant in the Information Technology industry, Dr. Korrapati has also served as the Commissioner for Higher Education in South Carolina, USA, an appointment by the State’s Legislature.

In addition Dr Korrapati has also successfully earned the following academic titles from various universities. A graduate of Bachelors in Engineering (BE), Bachelors in General Law (BGL), Bachelors of Law (LLB), LLM in American Law, M Tech in Computer Science, MS in Computer Science, Masters in Business Administration (MBA), M Phil in Management, MA in Vedic Astrology , MA in Telugu Language, MA in Sanskrit Language MA in History, MA in Religion, MA in Philosophy and MA in Journalism and Mass Communications.